Post several if you've had several good ones. I've had such crappy experiences with various service representatives from a variety of companies and industries and am starting to feel like there is no longer any such thing as decent service. You call one person, they tell you one thing, you call again and get someone else who says the first person didn't know what they were talking about; you finally manage to reach a resolution with this person then hit a snag later on and have to explain to a third person your original problem, the entire conversation you had with person A then your entire conversation with person B then the subsequent problem you had, so that by the time you're finished the latest rep is both confused and bored and has no interest in helping you out. Not to mention that many places--ESPECIALLY utilities--don't need to serve you well bc they know they have a government-sponsored monopoly and don't need to. Occassionally i will find a business with good reps, but was wondering what other people.thought.
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