Who can I call to complain about GE Money Bank?

Question

I paid them in full (over 900.00) last February by check. They deducted the amount from my account (on bank statement) and they keep sending me non payment notices and even sent the issue to collection agency. I have talk to over 50 personnel on this issue, supervisors included. All have reassured me they would take care of it. I have sent Fax's upon Fax's to 3 to resolution locations in El Paso, TX and Rapid City Iowa ....and they STILL have not cleared my account. They have ruined my credit and I am at my wits end. HELP please. Who or where to I call to report this and get action on this matter?

Answer 1

Why are you still talking on the phone and faxing?  Send a certified, return receipt lettter with a copy of the proof they took the funds from your bank account (you should be able to get something from your bank showing they got the money).  Emphasize that you have been trying to get this resolved since Feb and this is your final attempt before seeking legal action.

If you got no response within 10 working days, get a lawyer.

Answer 2

I would talk to a lawyer post-haste.  After 6 months of this c**p, you're entitled to recover damages from them.

Answer 3

FDIC and the BBB or retain a lawyer and sue them