Question:

Who do I call or email regarding defective HDDVDs?

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I have 2 unreadable HDDVDs. They're both the combo format and both from Universal Studios. I'm having trouble finding a way to contact them from Canada. Please help.

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  1. Did you buy them locally or order them online.  You should take the DVD's back to the store you bought them from if you purchased them locally.  Or deal with the online store you ordered them from.  If you ordered them directly from Universal Studios you should have their contact information and use that.

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