Who do I call to get the software discs that should have come with my laptop but were preloaded?

Question

I need to dump every thing out of my laptop and start again by loading my software anew. I think I paid for it when I bought my laptop but Office Max was as helpful as teats on a bull. It's a compaq pressario with windows vista. Who do I need to get hold of?

Answer 1

You'd start with the Compaq (possibly the HP -- they own it now) website.  You should be able to order a set of Recovery CDs from them, but be warned:  That's likely only the operating system and anything Compaq added to it.  It probably won't include applications such as MS Word.  

Hope that helps.

Answer 2

Hi! If you don't have the recovery disc, try contacting Compaq and see if they will send them to you. Good luck!

~Little M