Who is the responsible person in jaipur passort office who get the proper information about delay in passport?

Question

My wife applied for passport on 24th April 2007 in Jaipur passport office. After Police verification I am constantly checking the status on line, it was showing that "THE NAME GIVEN IN YOUR PASSPORT APPLICATION FORM IS DIFFERENT FROM YOU SCHOOL CERTIFICATE/ BIRTH CERTIFICATE/ AFFIDAVIT/ OLD PASSPORT. PLEASE CLARITY AND IN CASE OF CHANGE/ ADDITION/ DELETION IN NAME ,FURNISH NEWS PAPER CUTTINGS FROM 2 REPUTED NEWSPAPERS" My wife Clarify that She's already Submit the Affidavit of Change of Name, Marriage Certificate, Cutting of 2 Reputed Newspapers but Not any Progress in that process, I contact via E-mail but No reply, I call in Passport office and ask about that, they say your wife came and Inquire to passport officer in passport office, I tail him she did’t came ! they says If she can't came she can send the Application through fax! Finally I send the application through fax! and after 20days no any improvement in process, if have anybody please let me know where to get help !

Answer 1

Things work out in passport office only if you go in person. As co-ordination between different departments within the passport office is very poor, it doesn't work out when you give a call or send an email. There were instance where even on-line complaints raised till the director level doesn't give any results.  

Reach early to passport office and get an appointment to see PRO(Public Relation Officer). Talk to him and that is the only way to get your issue resolved. Just what is given as procedure to ge it done on-line or by call doesn't work out.

DONT give any bribe. It is very strict now and only very low level people there take/request bribes and they don't have any power in getting your things done.

Our passport office still works in the traditional way. We need to go directly to get our work done.

Wishing you'll get your wife's passport without much hustle. All the best.

Answer 2

Take all the papers and devote yourself to do this job and nothing else. Pay a visit to the Passport Office, mind you no lies, no hanky panky and your job will be done just in one day. Do not waste time and money on telephone calls, faxes and emails, it is just waste. The right way is show your face; make sure you do not go empty handed. Take some thing for the Baboo, I am sure your job will be done just in one day. Are you new comer in this world. Just be practical. What interest they have if you get the P/P or not, the important thing is how much he takes home for his wife and children at the end of office hours. Come on, be sensible.

Answer 3

See PRO in RPO