I just came back from a carnival cruise that was supposed to go to the grand cayman islands and ocho rios, but due to a passenger becoming critically ill on the boat they had to turn around and drop the passenger off at key west, thus forfieting grand caymen. Which is fine they did what they had to do. They only reimbursed the passengers 25 dollars for not going to the grand caymen islands. I called carnival when I got back home to request a 50% refund and they offered me another 25 dollars and they were very rude to me. So I said that I was going to be contacting a lawyer, and the supervisor at guest relations said, that I better not call back because from here on out no carnival employees are to have any communications with me and then he resended the extra 25. Are there any other people who have had bad expericences with carnival and how was it handled?
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