Why Do People Shop At Wal-Mart if they don't like the prices?

Question

I work for the Big retail chain and today I had a confrontation with a customer in produce department. We have plums out on what is called the "Farmers Market" and there were some in the usual spot, and the ones on the "FM" were $1.94 while on the other display they showed the "red plums" as being $1.50 and the customer was very rude to me first off, when she told me, i told her very nicely to give me a minute and i will find out what the actual price was....so i go in the back and look in the handheld scanner and it showed $1.94 for the black and red plums. so i go back out there and let her know and after i tell her she just starts going on and on about walmart always doing stuff like that and how she hates shopping there and stuff, so i simply told her that if she didn't like the prices not to shop at walmart anymore....since she hated the store anyways, and boy did that set her off..i wasn't trying to be rude about it , it was a human error....i guess no one makes mistakes anymore

Answer 1

I like the price of free.  Wal-Mart cannot beat free.

Answer 2

You will always have people who complain, it is our right sucks that we have to put up with but thats just the way it is. Things could be worse and we could live in a country where we don't have the right to do that. Make that money and keep your head up.

Answer 3

Sometimes its the only store or closest thing or easier don't feel bad i work as a cashier and i get c**p all them time about rices it sucks people should just go s***w them self it ain't our fault so don't get yourself down

Answer 4

I work at Target, and get that all the time.  But what really gets me to laugh is when the guest says that they hate the store soo much that they are never going to shop there again or they are going to go to Wal-Mart and then I see them in the store a few days later like nothing happened.

I think the people keep coming back no matter the price because they want to buy something and buy it so its kind of cheap, convenient and the person feels comfortable shopping there thats where they are going to go.

Answer 5

99% of People will shop at a store just for sheer convenience. I'm guilty of it myself sometimes. I personally hate Wal-Mart (Not due to prices, for personal reasons), But in alot of cases, I will drive 10 minutes down the road to Wal-Mart over going a Half Hour to the nearest shopping mall. I don't think she had any right to yell at you. Frankly, you were right. That's honestly why I don't work in retail. But Alot of people don't care about saving anything but time.

Answer 6

I feel your pain.  I've been abused by customers before, purely because they wanted someone to let their anger out on.  Think of it as mental health charity work.  By allowing her to abuse you, you're giving her a form of stress relief.

As to why people shop there, it's due to convenience, laziness and the reassuring nature of a known brand.  If brands weren't so reassuring, why would tourists always flock to MacDonalds instead of trying local cuisines?

Answer 7

because it is wal-mart

Answer 8

One-stop shopping. It can save gas*

Answer 9

no one shops if they don;'t like the prices at wal-mart   they don't shop their cause they abuse their workers and not pay the illegal immigrants they hire after making them works 20 hour shifts

Answer 10

buy it or get out! thats what i wouldve say

Answer 11

Welcome to the reality of retail. Some people will react that way no matter what you tell them. I have been in retail off and on for 30 years or so. You can't please all of the people all of the time. Just learn to let it go in one ear and out the other. Learn to control your tongue. She knows she can go elsewhere, but she just wants to spout off at someone and you were there.

Answer 12

because when you shop at walmart (especially at night)

you get to see all the ugly trailor trash people come out into what they might think is broad daylight in their clown make up.

you get to see obese balding 34 year old ladys with shirts half covering their stomachs carrying around their screaming one year old children in one arm and a bottle of tums in the other

:]

at least thats why i go to wal mart

Answer 13

Because they're all mindless conformist drones who think that Wal Mart is the devil.

When in reality she'll buy the exact same plums at a different store for the EXACT same price anyways just because it's not a giant store who only wants your money, and she had to waste more petrol to get to.

Answer 14

that woman was a idot

you should of told her go compare the prices at krogers

and come back and tell me what you think of the prices then

Answer 15

When things like this happen always call the manager to handle it.  There is no reason that you have to put up with this kind of thing from anyone.  It's not part of your job to stand and be verbally harrassed by someone who's lost her grip.

Answer 16

It is because Wal-mart is the cheapest store in US, but some prices are of the same rate or may be costlier than some of them. Most people like to buy online where u get more cheap things but u're not sure of the quality, so for quality products u go to WALMART.

Answer 17

I feel sorry for you but there are just people who are impossible. The sooner you get them out of your face, the better. At least you aren't at the returns counter, those people have it worse.