Why am i being billed for vonage service when i have never had a vonage phone hooked up.?

Question

i,ve tried to resolve this promblen several times by phone and email but vonage just ignores this. its getting old receiving these bills when i have never had a vonage hookup ever and will never want one with the way u all handle my sitution.

Answer 1

is it under your name or just bills comming in your mail box?? if its under your name....then some used your credit/debit card to get services thru them.....if not then.....just put that they dont live there anymore........

Answer 2

Vonage is famous for truly crappy customer service.  You may have to bring this to small claims court to get Vonage to prove that you are responsible for the bills they are hitting you with.  It will be a pain in the butt, because you'll probably need to hire legal services to serve them with the summons, but if you don't it could end up ruining your credit rating.