Why are u charging musicmatch customers?

Question

I HAVE HAD NOTHING BUT TROUBLE TRYIN TO DOWNLOAD YOUR PROGRAM I PAID FOR MUSCMATCH PLUS HOW LONG BEFORE U GUY CALL IT MUSICMATCH YAHOO & ATT AND STIFFF US FOR ANOTHER 20 BUCKSSS MUSCMATCH WAS SUPPOSE TO BE FREE LIFE TIME IM STILL ALIVE WE OUGHT TO GET AT LEAST 6 MO FREEE I WILL FIND ANOOTHER PROGRAM THAT IS EASIER AND MORE HONEST THIS ISNT RIGHT U ADD YAHHOO NAME TO MUSICMATCH AND TYY TO STICK US FOR ANOTHER 20 BUCKSSSSS [e-mail]

Answer 1

if u have a problem solve i just try againg to install the disc or ur comp is too slow so yea

Answer 2

You shouldn't be charged anything else.  This is what I have read.

If I purchased All Future Versions of Musicmatch Jukebox Plus will this carry over to Yahoo! Music Jukebox Plus?

Yes, All Future Version customers will maintain their customer status and continue to receive subsequent versions of the merged Yahoo! Music Jukebox when the tools needed to migrate Plus key information is available later this year.

http://www.musicmatch.com/YMJ/faq.htm

You can use this support form.  Hopefully it will help get things straightened out.

http://www.musicmatch.com/form/support/

Answer 3

MMJB was the best media player, and people are realising the move is a downgrade from what the MMJB  purists users are use to

Yahoo say you will maintain your customer status. Support link for yahoo > http://www.musicmatch.com/form/support/

be aware Many MusicMatch purists are disappointed that Yahoo has stripped the latest Jukebox of some of its best features like file renaming and consider the migration anything but an upgrade, the migration IS a downgrade.

Once yahoo gets ahold of something, it is stripped back to the bare basics for the free users. Even paying customers of yahoo products, have major problems with customer care. SO THINK ABOUT IT B4 U MIGRATE.

In yahoo's FAQ's about MMJB they neglect to tell you it is a downgrade. > http://www.musicmatch.com/YMJ/faq.htm

i have forced myself to get familiar with an alternative choice, and i am very happy with my choice, it does all the same things MMJB did, the format is very different, but once use to it, i am pleased with my choice.

Yahoo does not look after its users, hence i will NOT trust it with something as precious as my music.

Alternative media players > http://en.wikipedia.org/wiki/Comparison_...