Question:

Why can't I connect to the iTunes store?!?!?

by  |  earlier

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It just says make sure your connection is active and I've tried all the steps like DNS flush etc.

Please Help

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  1. Have you tried ensuring that ALL the necessary ports are open on a firewall as itunes store uses not HTML ports to access and download and share music.

    Because this really sounds like you have a firewall issue thats blocking the port that the itunes store uses.

    it needs the following ports free:-

    52,53,4555,5291,6356,6385 and if using sharing of libraries:- 3689 & 5353

    this can only be an issue on Windows machines as Macs automatically free these ports as they are designed with itunes as part of their basic set.

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