Why can't I get into my 360 page?

Question

I have tried to get into my 360 page and it keeps showin errer and not found. what does that mean???

Answer 1

Could be the way you're trying to access it or it could mean that it's been deleted. You should check your Yahoo! Mail for notice of a Yahoo! Terms of Service or 360 Community Guideline violation.

Then, consider all the possibilities listed below.

- Check your firewalls & other security settings to make sure they aren't blocking the page.

- If you've had any change in your ISP service (like AT&T Yahoo) that was connected to a 360 account, then the change can cause you to lose access. Check with those sources to find out the deal.

You should be able to do the following, when you've activated your 360:

- LOG OUT of all Yahoo services

- Go to http://360.yahoo.com

- Click the teeny tiny "Sign-in" link on the upper left of the page. After signing in, the page refreshes and you should click on the teeny tiny "Yahoo 360 Home" link on the upper right of the page to get into the 360 space.

NOTE: Make sure that you are using the Yahoo ID that was used to create your 360 space. The usual methods of accessing 360 are no longer working - i.e. via the Yahoo Toolbar and Y!Messenger (with the exception of the Y!360 plug in on version 8.1).

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Now, if you've determined that the above possibilities don''t apply to you or don't work, then you only have five choices:

1) Try setting up or logging into your 360 space on another computer on a different network - library, your friend's computer...whatever.

2) Contact CUSTOMER CARE by clicking the Customer Care button at the bottom of this web page: http://help.yahoo.com/l/us/yahoo/edit/re...  and ask them why the 360 part of your Yahoo account is inaccessible, then wait for their response. Although, this is customer service, so you may need to contact them a few times to get a response.  When dealing with customer service, sometimes it's necessary to be persistent. But at least wait a week or two for after contacting them the first time.

3) Start a new 360 space by creating a new Yahoo account. Log out of all Yahoo services. Go to any Yahoo sign-in page and clicking "Sign Up" on the lower right side (http://mail.yahoo.com , is preferred). Then, once you've created a new account, go to http://360.yahoo.com and start creating your new 360 space from there. Click the BIG YELLOW "Get Started" BUTTON on the far right section of that page!

4) Wait to see if Y!360 transitioning to another social networking platform in early 2008 will help your situation. Read more about that here: http://blog.360.yahoo.com/product_360 .

5) Give up on Yahoo! 360 and use another social networking service.

Good luck!

Answer 2

Well friend.. I don't know anyone who isn't having major problems with their 360's... because..

Yahoo is in the process of launching a new platform here on this site.

The 360 will no longer be called the 360 after this.. we will have a new blogger and other things which yahoo has not announced yet.. Until that then they have stopped doing maintenance on the 360 and have pulled a lot of the server from it to give it to the new platform,  it is extremely difficult to not give up on this site lately.. they set a date for the change over to take place through a letter to a friend of mine who published it in a blog to us.. but  it has passed us by already.. .

The 360 product blog has a blog posted by Matt Walburton .. the new head of Yahoo.. that explains most of the questions you might have.. here is the link to that blog

http://blog.360.yahoo.com/product_360

I hope they get it together soon!