Why can't I get into my account of [e-mail]?

Question

I did not change my password or name, and can not get into my account. I tried to use the help files and was unable resolve the issue.

Answer 1

You can get a new password, a Yahoo! ID reminder, or both. Visit the Sign-in Problems page and supply some basic verification information, such as your birthday and the ZIP or postal code you provided when you registered.

Make sure to provide the same information you gave during registration or when you last updated your account. Without the correct verification information, you will not be able to obtain a new password.

Here is the link to SIgn in problem page

http://edit.yahoo.com/config/eval_forgot...