Why can't I open an UNDerlined message to open the message?

Question

When I received e-mail, I often receive an underlined sentence which of course I am always able to click on the underlined sentence but this time it will not open. Help!

Answer 1

You might want to contact the people at yahoo or the type of computer you own like dsl or microsoft ext

Answer 2

I think it's either 1 of 2 things:

your computer

or

that messenger board

hope i've helped!! :)