Why cant i get a filter to work with my broadband phone line?

Question

I have an extension lead coming out of my phone socket on a double adapter, so the broad band and phone line can come out of the same socket. Then the long extension lead goes to a diff room and goes into my router. I have put a filter into the adaptor, and into the main socket and have the adapter into that, but neither work. My net cuts off everytime i get a phone call, as i cant get the net to work when i put the filter in. yeah i have tried 3 diff filters. why wont it work? is it cos of the long extension lead? or the double adapter?

Answer 1

Hi emma jones:Unplug all filters & adapters.Plug an adapter into the main socket. Plug the long cord into one of the adapter sockets( NO FILTER). At the other end of the long cord, plug that into your Modem, out of modem into router, out of router to computer.(Modem& router may be one unit) This should get you up on internet. If you want a phone at the computer area, you will have to get an adapter that is female in & female out.One out to Modem, other out to FILTER then to phone. If phone at main socket, filter, then phone. I hope this is helpful.  exbelltel

Answer 2

If what you're referring to is a splitter (where the male end plugs into the wall jack and splits off into 2 female sockets), you can't use these for DSL connections.  You can get filters with 2 jacks, one is for a phone and one for the DSL line, but it sounds like you don't have one of these.  You can also get a replacement wall plate that outputs a filtered signal as well.  This is what I use and is likely what you need:

http://www.dsldepot.com/item.asp?id=296&...

Good luck!