Question:

Why cant i import my videos?

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when i try to import them from my camera it says the following error occured while importing _________ a device attatched to the system is not functioning what is wrong?????

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  1. For miniDV tape based camcorders, you need to use the DV port on the camcorder connected to the firewire port on your computer - with a firewire cable. Camcorder should also be plugged in to AC power (so not on batteries) and the camcorder needs to be in "Play" or VCR" mode.

    USB will not work.

    If you are using a camcorder that uses something other than miniDV tape, please repost with more detail - like the camcorder model and manufacturer or what storage media (hard drive, flash memory, digital8, Hi8, DVD, etc...) it uses.

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