Question:

Why do I keep getting a security pop up

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when I sign on to the internet a pop up says someone wants to install a program on my laptop. I mark "do not allow" and check "don't show me this again" and enter...the pop up keeps coming back...

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  1. You are probably Infected with adware

    First do an ONLINE SCAN  - Kaspersky is the best one and works well..

    just be patient - it takes a long time to download the virus definitions and do the scan...

    http://www.kaspersky.com/virusscanner

    Prior to doing an ONLINE SCAN it's a good idea to clean up all your temp files and internet history and cookies:

    Use ATF Cleaner, Clean-up or Disk Cleanup to do this: (disk cleanup = program files> accessories> disk Cleanup)

    After the ONLINE SCAN is complete download the following programs and do further scans:

    (each different program cannot detect all the problems, it is wise to run several)

    FOR VIRUSES, MALWARE and TROJANS =

    1. Malwarebytes

    http://www.malwarebytes.org/

    2. Super AntiSpyware Free Edition

    http://www.superantispyware.com/download...

    FOR ADWARE< SPAM and COOKIES =

    3. Spybot Search and Destroy:

    http://www.safer-networking.org/en/mirro...

    4 Lavasoft Adaware

    http://www.download.com/Ad-Aware-SE-Pers...

    To CLEAN OUT all your temp files/internet history/cookies and other junk =

    ATF Cleaner (choose the option of 'select all')

    http://www.softpedia.com/get/Security/Se...

    or CLEAN UP

    http://www.stevengould.org/index.php?Ite...

    you should also consider keeping MOZILLA FIREFOX as your browser as it is much more secure than IE

    http://www.mozilla.com/en-US/firefox/

    then you should get a good ANTIVIRUS if you dont already have one

    AVIRA ANTIVIR is the best free one on the market ...

    if you already have an antivirus and your happy with it - keep it - don't use more than one antivirus

    AVIRA ANTIVIR:

    http://www.softpedia.com/get/Antivirus/A...

    best of luck

    All of the above programs work extremely well and are FREE

    if you have a severe problem you shouldn't try and tackle it yourself, there are many TECH SITES

    that offer expert tech help (free, but if they help you, you should consider donating to the cause)

    an extremely good one is WHAT THE TECH FORUMS:

    http://www.whatthetech.com/

    There are other powerful programs out there that also eliminate viruses and trojans but shouldn't be used

    unless with the guidance of an expert user (on a Tech Forum) such as SD FIX and HIGHJACK THIS...so be careful.

    Safe Surfing

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