Question:

Why do I keep on getting an "Error 999" when trying to access the Finance Zone?

by  |  earlier

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Full Screen copy as follows -

Sorry, Unable to process request at this time -- error 999.

Unfortunately, we are unable to process your request at this time. We apologize for the inconvenience. Please try again later.

If you continue to experience this error, it may be caused by one of the following:

You may want to scan your system for spyware and viruses, as they may interfere with your ability to connect to Yahoo!. For detailed information on spyware and virus protection, please visit the Yahoo! Security Center.

This problem may be due to unusual network activity coming from your Internet Service Provider. We recommend that you report this problem to them.

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2 ANSWERS


  1. Not sure about this one.  You may need to contact Y!Finance directly so they can at least point you in a direction if they can't resolve it?

    Here's how to get to a page to report your problem directly to Yahoo!

    In Yahoo!Finance, at the top right of the page, there's a help link. Click on that to get your here

    http://help.yahoo.com/l/us/yahoo/finance...

    Then click on one of the links on the left like quote basics. Here's that page:

    http://help.yahoo.com/l/us/yahoo/finance...

    Finally, at the bottom is the contact customer care button. Yes, it's convoluted, but that's one way to get there!

    Oh, or just click here (if it works). (hard for me to test if it works since I clicked through to get there)

    http://help.yahoo.com/l/us/yahoo/finance...

    Once you get there and ask your question, they're pretty good at getting back to you, but you may have to ask/answer back and forth a couple of times.

    Hope that helps!


  2. maybe cos you have no money

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