Why do most commuters in britain feel its right to abuse bus drivers?

Question

i am a bus driver in the midlands ...i do my very best to be helpful to passengers ...i always smile i am always polite but everyday i get abuse in some form or another from at least 2 3rds of my passengers.....some days the bus can be late but this is due to factors beyond my control....sometimes i dont have enough change to break that huge £20 note u hand me for a £1.30 ticket...i smile ...i say sorry..so why do i get abuse ?..is it my fault that the bus breaks down?......maybe i have just been unlucky..or..maybe its just the way that society has become so mean minded and cruel...even so i will be driving my bus again tomorrow with a smile on my face

Answer 1

They are abusive to everyone not just bus drivers; rudeness, aggression  and stupidity are now deeply engrained in our culture and are the only forms of communication for many.

Answer 2

In the states we just throw them off the bus or have them arrested.

Answer 3

Never been to Britain, but if I ever do visit I will be sure to take your bus. This sounds like a bad comedy! Maybe you could write a short story or a play about this. Please give me some credit when it goes big though! Thanks

Answer 4

Do they? How horrible!  Well, I know that in London I just wouldn't expect a bus driver to be pleasant...in my experience they are just so rude when you ask a question or ask them if they stop at a certain point...I dunno, maybe they just expect you to be rude and get there before you...commuters are so stressed and unpleasant!