Why do people call all the time impersonating "my copier people"?

Question

I get mulitiple calls weekly trying different ways to get my copier model number out of me. I am not the receptionist, I just get some overflow calls & I still get these calls all the time. Like "Hi this is Dan with customer service for your copier. I am supposed to be sending out some information to you, but your sales rep left your model number off this request...can you give it to me?" OR "I called to get the meter reading on your copier, oh, I don't have it in front of me-can you also give me the model number?"

When you ask where they are from, or anything, they hang up on you! I hate that!

This drives me crazy, what do they want my copier model for? What are they going to do with it? Does anyone else have this problem?? ARRGGHHH

I realize that if this is the biggest problem of my week... I am in great shape, but I still want to know.

Thanks!

Answer 1

lol i had to search online on this subject lmfao because this bitchy lady calls like every week and i finally asked her today " hey why do you hang up everytime i ask what your company name is?" so next time you get a call like this ask them what their company name is and just see what they do....well anyway the lady says "ohh this is Valerie Moore from System service" and "sorry i never hung up on you...ohh the model # is on your right side of the copier machine and thats all i need for today"... like she really knows what shez doing...lmfaooo and then she says after i process your model# i will transfer you to my boss then im like well let me talk to your boss now...guess what she just hung up !!!! b*****s...i even asked her what her phone # is she goes "this is a ware house and i dont know the phone #"

 

Answer 2

lol i had to search online on this subject lmfao because this bitchy lady calls like every week and i finally asked her today " hey why do you hang up everytime i ask what your company name is?" so next time you get a call like this ask them what their company name is and just see what they do....well anyway the lady says "ohh this is Valerie Moore from System service" and "sorry i never hung up on you...ohh the model # is on your right side of the copier machine and thats all i need for today"... like she really knows what shez doing...lmfaooo and then she says after i process your model# i will transfer you to my boss then im like well let me talk to your boss now...guess what she just hung up !!!! b*****s...i even asked her what her phone # is she goes "this is a ware house and i dont know the phone #"