Why do phone numbers sometimes have letters in them?

Question

In order to cancel my xbox live subscription, I was told to call (800) 4MY-XBOX. Why the h**l can't they just tell me to call (800)-469-9269? And why in the world would companies put letters in their phone numbers? Wouldn't that just make it harder for their consumers to contact them?

Answer 1

Because the number (800) 4My XBOX is easier to remember then [phone].

Answer 2

Well it's easier to remember. Sometimes the company has a 7 digit name. So it's best for the company to say their # is 1-800 (company name) Yes, it annoying to look for the letters, but this way you are more than likely to remember the # because you know the company's name!

Answer 3

No, it makes it easier to remember (one word is easier to remember for humans than a string of numbers), as well as increases X-Box brand recognition.

Answer 4

It does make it difficult, but it also makes the number much easier to remmeber....

Think about it, is it easier to remmeber numbers or a sentence??

Answer 5

ok some number have word so they don't have to put the

whole number and so the people can find the number that

is the words that they put.