Why do you feel it is important to communicate clearly, politely and confidentially with customers?

Question

Why do you feel it is important to communicate clearly, politely and confidentially with customers?

Answer 1

not me, I dont think its right, treat em like they talk to u, simple

Answer 2

That is the way a successful business is run.  As far as confidentiality is concerned, consider this twist on an old phrase.

Give a man a fish, and he knows where to come to buy fish.  Teach a man to fish, and you've destroyed your customer base.

Answer 3

its job procedure

Answer 4

You want them to come back, right?

Repeat custom is very important.

Just remember every customer is a blabbermouth and will tell their friends, family, neighbours and the person they sit next to on the bus what great efficient and friendly service you provide.

Answer 5

Why do you expect businesses to communicate clearly, politely and with confidentiality to you? Those are the same reasons it is important to your customers

Answer 6

Rail right.

Railways are subsidised right.

Subsidy depends on trains rumming to time.

Passengers delay trains.

So less passengers more subsidy.

So just point to the taxi rank outside

and invite the passengers to f**** off

Answer 7

You do that so they will come back. Also, If I came up to you and you were being a a*****e. You wouldn't get no business from me.

Answer 8

this helps people forgive bad or unpunctual services

Answer 9

One feels that it is of the utmost importance to be polite and well mannered to customers, after all they are contributing to ones income, does one not agree with one?

Chow for now, darling

Answer 10

coz thier your customers....you'll go bankrupt w/o them.....

Answer 11

Professionalism.

Answer 12

its great for returning business and it makes you feel good about doing a good job.  Word of mouth is the best recommendation for any business

Answer 13

they would come back...they would sometimes show you respect....shows that you're mature and can be trusted to run a business...and you would want them to say nice things about you..you should communicate confidentially w/ customers b/c it shows you know what you are doing and if you communicate politey, that shows curtisy adn respect for customers(even the rude ones). politeness shows you have patience for the customer and will anser their questions the best way you can.

Answer 14

Because they don't come back unless you do.

Answer 15

because:

clearly: so they understand you

politely: so they like you

confidentially: so they trust you

and all in order to keep 'm as customers!