Why does NationWide drag you into court and humiliate you before denying your claim??

Question

We were dragged into court and interrogated by one of NationWide's rude lawyers. He wanted proof of everything from receits of 20 years ago...who has that. They brought my wife to tears. I'll sue, but why all the aggrevation??

Answer 1

Slick lawyers are employed by many, many companies, not just NationWide.  They thrive on demeaning people.  Sadly, it sounds as if they succeeded here

Answer 2

thats why i have insurance with a real company...State farm.

Answer 3

What kind of claim was this?  What receipts were they looking for?  Are you insured with Nationwide, or did somebody file a lawsuit against your wife and you?   Did you file a lawsuit against somebody.  Insurance attorneys usually do not become involved in the claims process unless there is a lawsuit pending.

Answer 4

They dragged YOU into court and asked for proof?  Extremely unusual.  They don't usually bother, unless they're suing you on behalf of one of their policy holders - in which case, why would YOU need to cough up receipts?

If, however, you are suing THEM, then they do get a chance to ask you to prove that you had stuff that you're claiming - especially if they think it's fraudulent.

Best thing, if you can't come up with receipts, is to call all your friends and family for the past 20 years, and get photos of holiday events that happened in the house.  The photos will prove that the "stuff" was there.