Why does Vonage phone service work fine, but since it's been installed my computers can't access the internet?

Question

Linksys WRT54GSV4 Router

Cox Cable Broadband Internet

Found the following on Vonage's Forums:

http://www.vonage-forum.com/outgoing/out.php?url=aHR0cDovL3ZvbmFnZS5ubWhveS5uZXQv

Which refers me to this:

http://vonage.nmhoy.net/

I've looked through my router's control panel, but don't want to start messing with the settings there other than the ones I'm familiar with like MAC Filtering, which is disabled, my SSID and network key.

Is there a reasonable fix to this that doesn't involve countless hours of reading through networking documentation and router configuration manuals?

Answer 1

I had a similar problem when I got Vonage last year. I called them  and they suggested me to use Static IP addresses. I did this and since then  my PC is fine.

Other computer / laptops at my home which are connected through wireless worked fine so they are still on dynamic IP addresses.

Try calling them and they will walk you through it.

Good Luck