Why does ebay and paypal have so many problems?

Question

And when you call them ASKING FOR HELP they don't know how to help you because they don't know what they are doing?

And ebay has no buyer/seller phone help and that you are not allowed to call in over the phone. Isn't it illegal to not offer phone help for your services?

Answer 1

I don't think it's illegal. I think if ebay had a phone number, no one could get thru cause they suck and everyone would be calling. I actually like pay pal as I have never had a problem with them.

As far as ebay is concerned, I think one of the job requirements is a very low IQ.

Answer 2

Hi  Joyous .   Check out    www.ebaychatter.com      : )

Answer 3

Not illegal.  But there are so many millions of users, they don't have enough phone support for them all.  They offer phone support only to their powersellers (the ones who earn them the most money)

Use little guys have to make do with e-mail contact, and Ebay Live Help (which can be found on their home page - but it is only as helpful as the person you happen to get....some of them seem fairly dim)