Why does my 260 page comments and mail does not work??? Help??

Question

I have tried to deleted all my messages and input on my comment page on my 360... and nothing works.. Why? I love my 360.... Please help me... thank so much for your time...

Answer 1

It's a recent glitch that I think many people are experiencing. You can read my sarcastic blog on the subject here:

http://blog.360.yahoo.com/blog-4D4zxsg6f...

You may be able to try some of my old techniques, get some new ideas on how to get to those messages or you will just have to wait out the situation.

You can try deleting comments/messages and it may appear successful, but it will likely return the next day at certain times.

I'm not sure if it's temporary or not, but...

FYI: Y!360 is transitioning into a different social networking platform in early 2008. Yahoo is trying to centralize its profiling services - Y!Mash, Y!360, and the regular Members profile - into one. See http://blog.360.yahoo.com/product_360 for more details. However, they are no longer fixing bugs related to Y!360, so there's no point in trying to contact them about it.

Answer 2

I hate to say I am glad that someone else is having the same problem. Mine started the day after Christmas and now my 360 page "locks up" to comments page from last Wednesday.

I have sent Yahoo numerous e-mails and have received advertising pitches for the new Universal platform and ambivalent garbage which basically says the problem has been noted.

I have worked as a newspaper reporter and council assistant in a major city. If I was as "responsive" to the public in those positions as Yahoo has been to my inquiries for service, I would have been out of a job in about two hours. I dare say that should happen at the company, since "customer service" is an oxymoron.

Answer 3

Yahoo is in the process of launching a new platform here on this site.

The 360 will no longer be called the 360 after this.. we will have a new blogger and other things which yahoo has not announced yet..

They have set the launch date to be Jan. 8, 2008. Until that then they have stopped doing maintenance on the 360 and have pulled a lot of the server from it to give it to the new platform.

The 360 product blog has a blog posted by Matt Walburton .. the new head of Yahoo.. that explains most of the questions you might have.. here is the link to that blog

http://blog.360.yahoo.com/product_360

we just have a short time left to wait for them to be back to full attention to us and the site.. it is hard to have patience.. but we have no choice really..

good luck friend.

Answer 4

We Just have to Sit Back and Wait. I hope that they Keep their Promises not to Lose Any of our Info! This is the email I recieved as I am dealing with the same issue. Hope this Helps?

"Hello,

Thank you for writing to Yahoo! 360.

Thank you for your report of this issue. Due to the recent announcement

on transitioning Yahoo! 360, the development team is focusing all of its

resources on building a new universal Yahoo! Profile with blogging

solutions which we are certain will delight you. Because we are

focusing our efforts on the new solution, this bug will not be resolved

prior to the transition of Yahoo! 360.

You will be able to find regular updates here:

http://blog.360.yahoo.com/product_360......

Keep in mind, there is still a lot of work to be done! We will do our

best to provide you the most current details through the 360 Blog.

Thank you for your understanding and patience during this transition.

Best regards,

Yahoo! 360 team.

Thank you again for contacting Yahoo! 360.

Regards,"