Why does my Blackberry Pearl 8100 delete my text messages and call logs without warning?

Question

Why does my Blackberry Pearl 8100 delete my text messages and call logs without warning?

Answer 1

I had this problem and was told to do a couple of things.  First delete all programs you don't need and this includes languages and the intro video, etc.  The hook it up to your computer and back up the data.  At this point you can wipe it clean.  For mine (verizon 8130) it was going to options> security> general> BB menu button> wipe handheld.  You can then hook it back up to the pc and put all your stuff back on by restoring it.  Also, a memory card to hold all the extra stuff will do wonders.  The BB rep I talked to recommended an 8GB card.

Answer 2

President Bush delted those messages when he used his weather machine.  I don't know why Blackberry does that.

Answer 3

This is caused by the device having a low amount (or none at all) of memory. When the memory gets lower (lower than 12MB in some cases, although there is not a set number) the device will start deleting messages and/or call logs to conserve memory. You can check your available memory by going to Options > Status and checking the File Free parameter.

The quickest way to free up some memory is to perform a hard reset. Remove the battery from the device (while it is still powered on) for about 30 seconds, then reinsert. Also, look at the links below for ways to maximize the memory:

http://blackberryfaq.com/index.php/How_d...

http://blackberryfaq.com/index.php/Why_i...