Why does my RAZR turn on and off?!?

Question

I've had my RAZR for about 1 year and have never had any problems with it until now. I charged it and when I was using it it would turn off and then I'd have to turn it on again even though it had 3 bars (full power). Now that it ran out of power it keeps going on and then off whether it's hooked up to the charger or not.

Help!

Answer 1

it sounds like your phone got wet at one point or is just corrupt. confirm that it isn't liquid damage that is making it act funky (should be a little white sticker beneath the back cover beneath the battery). if it's red or pink that means there has been liquid damage. if not, read on...

you can try to reset all of your settings on your phone if you want. go to your settings, go to initial setup, then go to master reset (NOT master clear). if it asks for a code, it should be all zeros (meaning 0000). this will reset all settings and hopefully the glitch along with it. if this doesn't fix it, you could try a new battery but at this point, it would honestly just be cheaper to swap out for a new razr than to repair your current one.

if you need help saving your contacts at this stage, let me know and i'll do my best to help you out.