This is my second machine that has same problem, the softener section in the drawer never empties of water. The machine is pushed into a fitted kitchen unit, but is half out as water started backing up the sink (where draining bit is connected to) and the drum filled with sink water! Pulling it out and leaving it there has worked (I assumed drains were blocked and have done them with caustic soda a few times which helped.) Someone said I need a little thing to hold the drainage pipe up in the air but that seems like it wouldn't be the whole reason?? I rent the house and just had baby so do not want to have to call a plumber for something which I might be able to solve myself! Sorry if it's a bit garbled, Ill re-phrase it if it becomes clear from answers that Im not explaining well, thanks vic
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