Why dont BT answer there phones when you ring them?

Question

Why dont BT answer there phones when you ring them?

Answer 1

Because they are the biggest bunch of Ar'seholes in the world...oh and its Sunday.

Answer 2

i dont know, but bt is rubbish and i hate them. Why cant their be a choice!!

Answer 3

I t is very simple machines are cheaper to employ than people, after all it is pointless shouting at a machine.

If you want to know about a really good phone company in the UK then get back to me by email.

I notice one of the other answers suggesting Talk talk, well I would stay a long long way away from them as well.

Answer 4

Maybe they have been cut off.

Answer 5

because they are away counting the money

Answer 6

Because they dont know the answer to any of your questions anyhow so whats the point.

Answer 7

Because they don't want to talk to you .

Or nobody is home .

Answer 8

Depends which section you are ringing.

If you are calling sales - upgrades, they answer within 5 rings.

If you are calling accounts or complaints - they just dont answer - EVER!!!

Answer 9

Because they havent payed to bill.

So their connection has been cut.

Answer 10

Because they're rubbish. I'd go with Virgin Media.

My theory is that they're all out puffing away on a Marlboro Light as their phones trill away.

Answer 11

try  swiching  to  talk talk  or  some  one  like  that  they  know  how  to  treat people

Answer 12

http://elektracity.miniville. fr/

http://elektracity.miniville.fr/tra

Answer 13

Iv been arguing with the swines since friday. Its a bloody disgrace man.35 mins before i spoke to someone. Iv told them to shove there contract and went elswhere. And i sent them a complaint e mail too. Man you touched a raw nerve there

Answer 14

Its getting late in India

Answer 15

I think this question is superb - if just for the irony - I don't actually have an answer but you may have a star!

Answer 16

BT are complacent, i suppose they are rich enough and are big headed.  It could be that they have very little staff and no one really cares because the money is starvation wages.

Answer 17

They are busy.

Answer 18

Either that or they put you on hold for about half an hour so that it costs you a fortune.  Rip off.  I've experienced this time and time again and it's really not fair.  A pound a minute or something too.