Question:

Why has iTunes stopped working on my computer?

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I have Windows XP on my computer, and until a few days ago, iTunes worked fine. During my last use, I bought a song or two and closed the program (I didn't update my iPod at the time). Then, the next time I tried opening it, an hour glass appeared next to my cursor as if it was about to open, but then the hour glass disappeared and iTunes never opened (and I waited a good ten minutes). The same thing has happened every time I tried to open it since, and it didn't open when I plugged in my iPod either.

I tried upgrading my iTunes program and re-installing (without un-installing first), and that didn't help. I also tried creating a new computer account, and that didn't help either. I have Norton Antivirus which, according to Apple Support, could be the problem, but I haven't changed any of my settings there, and it's never been a problem before. So now, would it be a good idea to completely uninstall iTunes and then reinstall it? Will I lose my music library in the process?

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  1. find ur music library probobly music-itunes-itune music, and back it up or what ever folder it is in, if u downloaded any songs that u paid for, u should know the drill, try to start a chat on apple.com in the store section email me i love to troubleshoot

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