Why is att hi speed internet (basic) so slow??

Question

ATT says the downstream speed should be up to 768kbps for basic hi speed internet(downstream means download right?) and the upstream should be as high as 384kbps(upload?) Whenever I download a file or anything the speed of it downloading seems to be anywhere from 30-85kpbs. I think that's awfully slow, sure ATT says the speed CAN be AS high as 768kbps for downstream speeds, but my downstream(download?) speeds are nowhere near that. does anyone have a solution or is this normal?

Answer 1

There is no solution as to what's happening except to upping your service. This is very typical. The 768kbps is the actual rate, of course there's more to downloading than just what you're getting. It takes all of your connection to achieve the 80kbps (actually downloaded). Sorry, your stuck with it.

Answer 2

There is a good article on slow internet speed and tips and tricks to overcome it. It may help to resolve your issue i believe.Please have a look on the following link.

http://www.itsupportcell.com/viewtopic.p...

Answer 3

One thing that ISPs do is they over subscribe. In other words take on more customers than their system can handle... Its a real common problem. If you're using the internet during prime time hours that could be the problem too... There's not much you can do if this is the problem, but at least you know... :)

Also, make sure to update and run your anti-virus software and anti-malware software to make sure there's nothing there...

If there isn't I feel your pain... It happens to all of us... Very few of us get the speed we're supposed to.. I know I get frustrated with it a lot of times...

Answer 4

The speed ATT specifies, e.g. 768 Kbps is not to be confused with KBps; there are 8 b (bits) per B (byte).  A 768 Kbps is 96 KBps.  Make sure you are not making this error.

The speed of any downloading server is throttled back by the server operators.  Many drop the speed when more log on for a download.  Never use a download server's download speed as a measure of the Internet connection.

The Internet speed is allocated among all users; e.g. if you have a 96 KBps connection and 3 people are downloading large files, each will see 32 KBps.

Before you go any further, run a speed test from a speed test site when no one but you are on the unit.  

If you have a wireless LAN, make sure it is secure; hackers will hog all your bandwidth.

Conduct a speed test as I indicate; make sure you are using the proper units (watch bits and Bytes); make sure no one else is on when you do the speed test.  If the numbers are still way off, contact the carrier.