Why is it mostly women customers are the hardest to deal with?

Question

I shouldn't say this one was a customer because she basically just wasted my time. Here is the deal today.....

Had a woman call and wanted a product that we don't manufacture and we do not custom make. But no matter what I said, she couldn't understand we do not customize and wanted to make me feel like I was the bad guy for not being able to help her. Was she just out to ruin my day or what?

This is just one example...90% of any problems I have with customers are usually from women. What gives?

Answer 1

I think women feel they should be catered to because they are women. I agree women are hard to satisfy. In all my years of customer service women are the most difficult. Also inferiority complex plays a role too.

Answer 2

Women are always right and they must have the last word.

Answer 3

I am not even going to lie! You know how hard headed we women can be! Even myself, you know what we do and I do. We just thrash a person down with words and make them look like they are wrong. That's a skill that we women learn somehow.

It's the truth but is not like we can work out compromise. I bet the women you are referring to just came to the states if she can't understand you guys don't have the d**n product.

Answer 4

simple! you can't reason with women as they think they can get anything they want.. me and you know better though.

Answer 5

Most chicks are spoiled and used to getting their way and figure if they torture you long enough you'll cave.

Answer 6

I agree with you--women can be difficult as customers, and they can be difficult as co-workers.  I've worked in all-male organizations and had a blast...I did encounter some sexism in that I was a novelty and was presumed to be unable to do the heavy work, but that wore off.  I've also worked in all-female environments, and hated every minute of it.  When doing customer service (waitressing), I found that some women were extremely difficult, rude, condescending, cheap, and so on...but I have no idea why.  They seem much harder on women servers than on male servers as well.  As a female customer, I have also been difficult, I will admit, but only in circumstances in which being difficult was warranted--terrible service, attitude issues, and so on, really get to me.  Again, in those situations, it has almost always been women who have attitudes or are not doing their jobs.  However, when I get very good service, I make it a point to tell not only the server, but that person's boss, and I tip accordingly.  I wonder if women tend toward perfectionism more than men and perhaps have higher expectations, whereas men seem to be less likely to "complain" or cause a problem even if there is sub-par service.  Men, in general, seem more forgiving and more understanding of people in the service industry.  Maybe because they most often pay in restaurants, men are used to accepting whatever service comes their way and giving the requisite tip without any fuss, regardless of the service quality.  Overall, I would far rather deal with men as co-workers and as service professionals.

Answer 7

It's true. Women cause the majority of customer service problems.

And God help the sorry b*****d waiter who gets a table full of old women on a Sunday. Here's your nickle tip, sweetie.

I have no idea why they do it. I don't. I go out of my way to be uncombative... fighting with the customer service people will not help you.

What's annoying is when they sigh all frustrated in your ear. "But... <sigh!!!> I don't UNDERSTAND!!"

Answer 8

Mostly, women are the hardest to deal with.

Answer 9

I really don't know, I have never dealt with or been one of those women.

Answer 10

Women usually go for something specific when they ask for help on the hotlines that you work for. But when they can't find that help, they get mad very easily. (And if it's an older woman, then they will get huffy and start antagonizing you. Really.)

Men, on the other hand, see what they can find first before they get to the true point. And they don't get mad as easily.

Answer 11

Female entitlement and the spoiled brat mentality.

The world owes them a favor.

Answer 12

Why are women more difficult to deal with than men, because, and almost every sector will agree, women of today are the MOST UNHAPPY group because the standards were set so high by themselves that they are disappointed because they can't meet their own over-the-top expectations.  I'm one of those few happy women who is content with my life.  Also, I view my husband as the leader of our household and I am his helpmate.  When I started living life as a woman God's way, wow, I cannot explain the level of peace and contentment that I now have instead of the bitterness I use to have.  God's way for women and men is 1000x better than any other way out there.

Answer 13

I don't know...but waiting on a table full of women is worse then 10 drunk men.  I ask that question every day.

Answer 14

Because alot of woman abuse their status as the "weaker s*x".  They don't have to be polite to strangers if they don't commonly suffer the threat of being cracked in the mouth for being jackasses.  Being catty is somehow condiered a duty to some women.   All rude people need a little rap on the beak when they get out of line....women are no different.

I mean after all they are equal to men and can do anything a man can do but better.  Maybe we should begin to see if that includes take a punch.