Why is it that I cannot add funds to make more telephone calls?

Question

I first charged 10.00 on my credit card to purchase credits to facilitate online telephone calls. Great. I liked it. I quickly used up my credits making phone calls. I later tried to purchase more phone credits but I am being denied that opportunity. Why?

Answer 1

Please make sure that the expiration date on your credit card has not passed. Be sure that credit is available, and that nothing else, such as your billing address, has changed. If so, please enter a manual transaction to charge your account, and revise the information. This will update our system for all future charges. If you still have problems, please contact your bank to make sure there are no issues with your card.

you can always use a check to deposit time or call the phone card company or your bank for reasons