Why is it that Jimmy's Cafe in Bronx, New York, has some good food and some crappy Service?

Question

I went to Jimmy's tonight and i ordered the Broiled shrimp scampy with yellow rice. It was good and all until they had forgot my Salad and I had to ask for it over and over again. Until i asked this waitress for it and she threw two pieces of lettuce on my plate. She then said, "Here,Take it." At the end of the night i went to her and asked her if She would apologize and she said NO. I then went to go tell her three managers what had happened and all they told her was not to do it again, as if i would ever eat there again. My energy was up there because she had treated me with so much disrespect and i had treated her with nothing but gratitude. This all occured at Jimmy's Cafe in Bronx, New York on White Plains road just in case if you all are wondering.

Answer 1

I have run into the same situation at different restaurants.  This all goes back to the management not screening their employees and training them to give good service.

Answer 2

Just vote with your pocket...do not go back

Answer 3

What are you even doing complaining over a salad? Pu$$y.