Why is my Digibox not working?

Question

The las t 2 days my digibox has a permanent message saying 'Please wait code being updated', usually the code is found and the box returns back to normal but not this time. Please help i'm missing my telly.

Answer 1

The first thing to try if your box is doing odd things is to reset it.

Put your digibox in standby.

Switch the box off at the mains for at least 2 minutes.

Remove the card and clean it gently with a clean cloth or tissue.

Switch the mains back on.

Allow the box to restart which takes about 20 seconds.

Insert viewing card when prompted.