Why is the housekeeping department consedered to be the backbone of a hotel?

Question

Why is the housekeeping department consedered to be the backbone of a hotel?

Answer 1

Because the cleanliness of a hotel will determine wether or not guests will ever come back for another stay

Answer 2

the major consideration of customers in choosing a hotel to check in is the cleanliness and coziness

. by merely observing the cleanliness of a place, it already reveals all other types of services that hotel can offer. it also gives a comforting atmosphere to the possible customers coz they felt that the hotel takes care and considers their comfort. if the eyes are the mirrors of the soul, cleanliness of a hotel reveals the type of service that a certain hotel can offer. through strict observance of cleanliness, a hotel is in great chance of inviting and persuading a lot of customers to check in. since hotel is a business, it is sure to meet its purpose of earning....hope i was able to help u...:-)

Answer 3

I agree with all that has been said here. I'll add that if I'm staying in a hotel, no matter how fantastic the amenities, I will not stay there again if the room and public areas are not kept to high standards of cleanliness. I'll also say that hotels should recognize this fact and treat their housekeeping staff well!