Why malaysia embassy london reject renew passport for novisa?

Question

Why malaysia embassy london reject renew passport for novisa?

Answer 1

i am not sure what do you mean by # novisa # ?

if you know how to edit a question ? come back if you wish and explain what you meant?

i looked for the Malaysia embassy; it has a high commission in London, and not an Embassy :

MALAYSIA

Malaysian High Commission

Head of Mission: HE Dato' Abed Aziz bin Mohammed

Address:    45 Belgrave Square

London SW1X 8QT

17 Curzon Street

London W1

Students Department

30-34 Queensborough Terrace

London W2 3ST

Tourism Office

57 Trafalgar Square

London WC2N 5DU  

Telephone:    [phone]

[phone] Investments Office  

[phone] Trade Office  

[phone] Students Department  

[phone] Protocol  

[phone] Consular  

[phone] Defence  

  Facsimile:    

Email:    [e-mail]  

Office Hours:    Mon-Fri: 0900–1700

Visa/Consular hours: 0915-1215