Why why why so many hoops 2 jump through in NE if DEAF?

Question

BT make it virtually impossible for the deaf, dyslexic and bipolar to access their services efficently. WHY? Surely those who utilize services should get better care by their service providers. I'm sick of queues & forms and such. I use the phone to speak into it crackles back. I use the internet it cuts out. SORT IT SIMPLETONS B4 I SUE you under the disability discrimination acts guidelines. THANK YOU FOR YOUR TIME.

Answer 1

I agree, when my sons mobile went wrong i called Vodaphone and they wanted to talk to him when i said he was deaf and couldn't and that i was his mum, the dreadful woman at the other end more or less implied that that wasn't her problem!! GRRRRRRRRRRRRRRRRRRRRRRR!!!!!!!!!!!