Why won't Yahoo accept my password?

Question

I have a website managed by Yahoo (WeHaveForever.com) and recently whenever I try to access the billing information section I am asked for my password (from the yahoo account through which I created the website); however, the password is not accepted. Other features accept this account and password, but not billing. What do I do about this?

Namaste,

--Charles

Answer 1

If you have yahoo messenger opened under another account, then yahoo gets confused (to put it lightly). Log out of anything Yahoo and try it again.

Answer 2

Go to this online help form to describe your problem: http://help.yahoo.com/l/us/yahoo/edit/ge...

or send a mail to customer support: [e-mail]

or call Yahoo! Customer Service: 1-408-349-1572