Why won't my camera upload video with sound?

Question

I have a polaroid target camera

and my mom has the same one

so i took both of ours to a concert the other night.

mine works fine, and the videos uploaded fine

but my moms camera uploads the videos without sound

and if you watch the videos on her camera there is sound

does this mean her cameras broken?

oh yeah when i upload it I put the memory card into the computer, so its not a problem with the connection

Answer 1

The microphone in her camera could be broken, but there is also a possibility of the settings just being changed. Sometimes people mess with cameras in the store and if hers was ever demoed it could be changed.

In the movie mode go into the menu. Under setup (on my camera the icon is a little wrench, and though I have a Nikkon most camera symbols these days are universal) select sound options/sound settings. Make sure the volume is not set to off.

Consult the manual if this does not fix this and if there's nothing there, bring it back. I hope you kept your receipt within 90 days or they can't do much. If Target can't take it back, don't be mad at them, their return policy is designed to avoid fraud, not to s***w you over. If they can't take it back, try calling the manufacturer. If it's less than a year old it should have a warantee.