Will ADT security system work with a vonage phone system.?

Question

Will ADT security system work with a vonage phone system.?

Answer 1

Probably not.  You would have to run a line to the box that vonage sets up in your computer room, etc.  Even then ADT does not guarantee it will work.  They will however sell you the cell phone setup for an additional fee.

Answer 2

* "Not Recommended" *

That is a quote from Vonage web site.

While they say "it is possilbe", there are many factors that may cause it to be unreliable (as with most VoIP services), but not guaranteed to function properly in emergency.

Vonage is actually "recommending" you sign-up with a "Wireless" affiliate service called:  "Alarm.com" as the method of transmitting your alarm signals.  The alarm signals are essentially transmitted over the cell phone network.

But, keep in mind that ADT also offers a "Wireless system" for emergency backup when phone lines are not reliable.

or,

Call 1-800-ADT-ASAP and ask ADT directly.

They are asked this question all the time and have policies in place regarding their alarm service over VoIP lines.  They will answer your questions as to which VoIP service providers meet their MFVN (Managed Facility Voice Network) guidelines.