Will BestBuy still repair my PC for free?

Question

My motherboard may be damaged. My cousin was installing new 8800 gt

Planning on taking it back to Bestbuy. Im still under a 1-year warranty. Has it been voided?If so,

Is it possible they could figure out Ive opened my pc through inspection?

They're were no tags, nothing that would have been removed when opening my pc

This is the model i have,

hP pavilion AMD dual core vista 32-Bit

A6302F

If repair is possible, I need to keep my hard-drive since i have not made a backup

I still have My receipt

Will my cousin need Identification to prove he is Owner When taking in my PC?I need to keep my Guardian unaware of the damages*

thanks in Advance,

cheers

Answer 1

as long as u didn't remove any tags its fine.  Just take it back and act innocent.  They will do it for u

Answer 2

you messed with it, and they'll know, they have people who are trained for claims fraud...  they wont fix it.  how is the montherboard damaged? physically? you broke it, so your responsible for getting it fixed. best buy isnt responsible for your mistakes. its a factory warranty, so HP has to deal with it, best buy wont touch anything that is past their 15 day return policy  

Answer 3

Well, as long as there is NO visible damage done while you inspected the cpu then they may not find out.  Even if they do I don't think you could have caused enough damage to where they would just turn you away and say no.  Best Buy is really good with customer care and support.  And your cousin might need I.D. and he may not also. So, I would just take it to be safe.  

Answer 4

Yes, they can tell if you opened the case.  You might be able to still get warranty repair but you won't know until you take it in.  What is the worst they can tell you?  "No," and you won't know unless you do.  Now as far as your HD is concern.  If you do get it replaced for the same motherboard then you won't lose anything because the OS will still recognize the same motherboard.

Answer 5

idk

Answer 6

Best Buy isn't all their cracked up to be.

My friend exchanged for a new iPod every year from them and never paid for more than one iPod. Once it was her fault that it got broken but she still got a new one.

Answer 7

To install an 8800gt, you remove one s***w, slide it in, and replace the s***w. How did you manage to **** that up? Never open your computer up again.