Will Verizon give me another model of the same value?

Question

I bought a Voyager in Febuary for $300. The first time I had a problem with it the hinge broke and they replaced it under warrenty. They gave me a new phone and a few days ago i got i replaced again because It was randomly restarting A LOT. The replacement they have given me now the touch screen dosent work! Im having a lot of problems with this phone. I wonder if there is any way to get verizon to give me another phone model? And what would I even get if they did?

Answer 1

No, I really don't think they will do that, you will have to return the broken one again and they will either replace it for free or have their insurance company Asurion send you a new Voyager but they won't change the model.