Will i get my £5000 back?

Question

My mum bought me a 05' 7 seater costing £5000 but when i was driving it home it broke down (22 miles later!) We've since been told it needs a new engine but the company we brought it from doesnt want to no, they say they give no warranties on their vehicles. We have been in touch with consumer people and have written to the company but have heard nothing back.

Will the consumer people take it on now?

Do you think i'll get my mums money back?

Thanks all x

Answer 1

If it is a commercial car dealer I would take them to court. Don't know what the insurance company has to do with it breaking down though!

Answer 2

that is harsh, i think you are protected no matter what the garage may say. go to your local citizens advice, or even pop into your local police station they like to know about dodgy dealers and may pay them a visit. good luck.

edit- you can also get another engine from a breakers yard, it will probably cost around 500 and another 200 to get it fitted. i did same with a mitsubishi space wagon and have driven 100.000 miles with no problems. i know it's not ideal and will cost more money but it will save your 5g if you get no joy elsewhere.

Answer 3

Sale of Goods Act Quick Facts

Subject: Sale of Goods Act, Faulty Goods.

Relevant or Related Legislation:  Sale of Goods Act 1979. Supply of Goods and Services Act 1982. Sale and Supply of Goods Act 1994. The Sale and Supply of Goods to Consumers Regulations 2002.

Key Facts:

• Wherever goods are bought they must "conform to contract". This means they must be as described, fit for purpose and of satisfactory quality (i.e. not inherently faulty at the time of sale).

Quote above and go get money back and get local trading standards involved contact through your local council

Answer 4

They bloody well should - was it insured?  Shouldnt your insurers get involved too?

Answer 5

Sale of goods act states that;

item must be fit for purpose, see trading standards and a solicitor, take them to court, they wont have a leg to stand on.  They will have to pay you and the court costs.

Oh, and dont buy french/european cars next time, (it has to be a citroen or renault).  Next time, buy Japanese, Toyota Previa

Answer 6

Others have mentioned the Sale of Goods act which is the most relevant legislation.

However, if the car was purchased with a credit card, or a load was taken out against the vehicle, the the Consumer Credit act will also have a say. If it was bought on credit card, phone the credit card vendor up, as they may well cover the loss and chase the money themselves.

Answer 7

You were driving whilst uninsured?? Even if you were "just driving home" you could have had an accident and seriously injured an innocent person. Why not go to the police and tell them your story and see what they say!