Will my xbox360 be replaced?

Question

I heard from peeps that if your xbox360 is ruined badly enough that they will replace yours with a new one.

thing is i believe my disc tray is jammed so it wont read any of my cds

nor would it close but it would keep on coming out with a red circle

so will my xbox be replaced to new one if i would have turned into the company? anyone that had the same problem as me?

well? thank you!

Answer 1

you have to send it to microsoft so they can fix it but if you send  it to them and they cant fix it they give you brand new one. same thing happened to me but with my ps3