Will royal caribbean cruise line change our staterooms?

Question

Our family booked a cruise on RC through our travel agent. RC sent out booking confirmations via e-mail and on them they have our stateroom numbers listed. There are three couples going together as this is a family cruise, but they have put each one of us on different floors and at different locations in the ship. Does anyone know if we can call customer support and plead our case for this being all one family to try to get them to adjust rooms so that we can all be together? Or is there a better way to get ahold of them to try to get this taken care of.

Answer 1

Your travel agent should have made sure they were together when they booked your cruise. Have your travel agent call asap to check availability. As long as they have cabins within your category available they should be able to change you without a problem.

Answer 2

its hard to find rooms close by unless you book a year ahead. samething happened with me. i was on the 2 deck

my parents on 10 and my uncle and aunt on 4.

Answer 3

My husband and I booked a cruise with RC recently and after we booked it we decided we wanted a different room. We called RC up and requested a change and they happily did it for us. If the cruise isn't full already I don't think you will have any problem changing it. Good Luck.

Answer 4

First off did you let your travel agent know there were 3 families? if so they should have made arrangements to get adjoining rooms or at the very least rooms on the same deck (as long as you all booked in the same catagory).  If you didn't tell your agent, call them right away, the longer you leave it, the less chance you have of getting on the same deck (it will also depend on how soon you are leaving, if its soon & the ship is full, chances are it wont happen) but cruise lines are usually very good about trying to keep you happy, so if your agent isn't willing to try for you (dont use them again) then go ahead and call Royal Caribbean.

Good luck, and have a great cruise!

Answer 5

We did a similar trip with three couples in March.

Two of the couples upgraded to balcony rooms while we did not.

The ship really isn't that big that you aren't going to be able to find each other or be able to spend time together.

Yes it would be nice to be able to be right next door, but at the same time, it gives everyone a little freedom to do their own thing without having to feel obligated to everyone else.

We saw our family members every morning at breakfast and usually at the pool in the afternoons and we all met for dinner and drinks each night, while at the same time, having the privacy and freedom to come and go ans we chose!

If you really want the rooms together, you need to contact your travel agent ASAP to see if you can get the rooms changed.

Good luck, but don't sweat it! Just go and enjoy yourselves!!!