Window mail won't acept my user name and password?

Question

i have just got sky broadband and wanted to use windows mail instead of log in on sky mail. i followed all the instructions enabling pops accounts. it sort of worked yesterday. now every time i go to windows mail it is asking for my user mane and password which should be the same as my sky.com user name and password as it is the same address. i now also cant use the sky shortcut on my desktop. i did uninstill Fire fox Moritz?

Answer 1

Try to redo the settings and check if they are ok. Check also that you can sign in to the web mail site since sometimes mail servers can go down for many reasons.