When you turn the laptop on - it states that there is a problem with either the hardware or software and need to either restart windows, or restart from your most recent settings that worked, or safe mode, or safe mode networking & safe mode when promt!
I have tried all this & it still keeps coming up with the same screen above.
This is my sons laptop & no hardware/software has been added.
Error Windowssystem32driver
If you need any further info, please contatct me. This laptop is only 13 months old.
Many thanks
Sue
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