Wireless internet help!!?

Question

ok,, so most of the time my mom gets a phone call my internet goes away,, i do have DSL and the filter for the phone. can it be interference from the wirless phones?. mabye it runs opn the same frequency. and if it is that can you make the router run on a diffrent frequency?

Answer 1

Classic. My parents were having this for a while - You probably have a 2.4GHz cordless phone in your house. These randomly jump channels to improove clarity, security, and privacy but they aren't "friendly" with other wireless devices like networks and stomp all over the network, obliterating it's signal.  Your computer sees an interruption with the signal and then you're disconnected.

The only sure-fire fix is getting a new phone that's not on the same 2.4GHz band.

Put your wireless router as high up as you can and as far from electrical and metal things as you can, that'll give you the best coverage.  Try to put it in the middle of where you expect to be (usually the middle of the house).  If you have 2.4GHz cordless phones you may want to replace them with 5.8GHz, 900MHz, or the new DECT6.0 phones that won't cause interference.  Also, wireless video senders, or wireless cameras that run on 2.4GHz should be set to the farthest channel from your router (e.g. set video sender to 1 or A and put the router on channel 11).  Channels 1, 6, and 11 are preferable because they don't "overlap" with each other.