Question:

X20 firmware update failed - now won't operate at...

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I was in the process of ripping a CD using the iRiver software installed on laptop. Message stated new files needed to be downloaded - clicked 'ok' then message stated re-start computer. Laptop would not restart, I had to physically remove the battery. Now the comp can't see the X20 and I can't switch the X20 on. At first the flashing 'initialising' screen appeared - but this just kept on flashing repeatedly and then the screen reverted to the black 'off-screen'. Subsequently realised the CD had a 'copy-protect label' on and wonder if this has messed things up?

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